Information We May Collect
For us to process your order made through our website, you will be asked to enter your name, email address, postal address, telephone number and, via a third party payment provider, your payment information. We may collect information about you via server logs, cookies, order forms and competitions. We may also keep a record of any correspondence between you and us.
How We May Use Your Information
We may use your information to:
- Process transactions.
- Fulfil your order.
- Improve customer service and support.
- Personalise your experience.
- Improve our website.
- Administer a contest, promotion, survey or other website feature.
- Send emails.
- Notify you of any changes to our service.
We may use the email address that you give to us to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information and such like. If at any time you wish to unsubscribe from receiving emails not directly related to the purchased product or service requested, we include unsubscribe instructions at the bottom of each email.
Information We May Disclose to Third Parties
We will not knowingly sell, trade, transfer, or give your personally identifiable information to any other company. This does not include trusted third party business and technical partners who help us to: process payments; deliver purchased products or requested services; operate our website; and conduct our business or service to you.
If however, we are requested by a regulatory authority investigating suspected illegal activities to provide your personal information, we have a duty to do so in order to comply with the law.
We may also release your information when we believe release is appropriate to enforce our website policies and protect our rights, property or safety as well as those of others. This may include the exchange of information with other companies for the purposes of fraud protection and credit risk reduction.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
How We Protect Your Information
Payments are handled by third party payment providers using a secure encrypted connection. All supplied payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the database of our payment service providers only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. Private payment information will not be stored on our servers following a transaction.
We may on occasion, include or offer third party products or services on our website. These third party sites should have separate and independent privacy policies. We therefore, have no responsibility or liability for the content and activities of these linked sites.
In addition to our safeguards, your personal information is protected in the UK by the Data Protection Act.The Data Protection Act requires us, as registered Data Controllers, amongst other things to ensure that the information we hold about you should be processed lawfully and fairly. The information should be kept securely to prevent unauthorised access by other people.
Whilst the security of personal information is important to us, the transmission of information via the internet is unfortunately not completely secure. Although we will take all reasonable measures to ensure the security of your information, we are unable to guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.